A new way to handle tasks or tickets personally at work
I’ve found a way I can personally handle tasks and tickets at work.
The problem is that most of the time, no matter how much I’m into a task, I forget plenty of things. I don’t know why. So I came up with a simple structure and Obsidian.md as a tool. On how I can express my thoughts on such topics and also save them for later.
The flow is that I make a personal refinement for the task. Write a short text on what I understand and what needs to be done. After this, I'll work on a numbered to-do list, starting with the first step and so on. In this to-do list, I really write each tiny point down. Mostly to visualize the tasks, which helps to go into more detail. My brain's cache seems not that big. 😅
After I'm done with the ticket, I write a short summary and make a small internal retro with myself.
This costs a bit of time and mostly discipline to get it done, but I think the benefit is bigger than the effort it takes.
Bonus: if the ticket comes back to you, for whatever reason, you have all the information stored and can argue about decisions I made or just check on what went wrong.
Sure, I could do the stuff also inside the ticket itself to document everything. But, for me, it feels like not the right place to do it there. Important stuff related to the ticket still goes into the ticket. 👋
42 of #100DaysToOffload
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Thoughts? Discuss...